Repair Process

Industry-leading collision repairs backed by over a century of expertise.

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HOURS

Monday - Friday: 7am - 6pm
Saturday: Closed
Sunday: Closed

Collision repair in six easy steps.

With our easy six-step repair process, Garber Collision Center in Rochester guarantees your vehicle will be inspected, repaired, and returned to you in optimal condition. Whether your vehicle was involved in a major accident or just needs some chips and scratches covered after a minor collision, our experienced I-CAR Gold Class certified technicians will have your vehicle back on the road in no time. We work with all major insurance companies and provide complimentary claims negotiations to make the process as easy as possible. We also include a written lifetime warranty with every repair, so you can trust your vehicle is in good hands.

Drop Vehicle Off

Was your vehicle involved in an accident? Is it in need of repairs? Then give Garber Collision Center a call at (585) 252-5822 to get the repair process started. We’ll work around your schedule to help you get your vehicle here, whether that means arranging an after-hours drop off or providing towing assistance if your vehicle is undriveable.

Garber Collision Center is proud to be Greater Rochester’s trusted collision repair center. We work closely with all major insurance providers to assess your vehicle’s collision damage, get a free quote, and obtain the necessary approvals before we begin making repairs.

Receive a Free Estimate

As Rochester’s most trusted body shop, Garber Collision Center is dedicated to going the extra mile for our clients. When a vehicle is brought to us, it will receive a complete inspection to document every scratch, ding, and dent, both ones from your accident and those that are unrelated.

Based on our initial inspection, we’ll create an estimate that covers the damage related to the accident, keeping any unrelated damage separate. We’ll go over the estimate with you step by step and work with your insurance company to ensure you’re getting the best deal on your repair. We’ll also offer you a separate quote to repair any unrelated damage if you would like that taken care of at the same time.

Get a Rental Car

Garber Collision Center can help keep you on the move while your vehicle is being repaired. Just let us know if you’ll need a rental vehicle while yours is in the shop, and we’ll get the process started for you. We’ll work with your insurance company to figure out rental reimbursement and even shuttle you right over to the car rental facility.

Repair, Paint, Polish

After our team has evaluated your vehicle and we’ve received the necessary insurance approvals, we can begin restoring your vehicle to its pre-accident condition. As an I-CAR Gold Class body shop, Garber Collision Center is committed to your satisfaction, which is why we use Original Equipment Manufacturer parts whenever possible to repair your vehicle.
Traditional dent repair is an excellent choice when the metal of your vehicle is stretched upon impact or when the dent is too deep to extract, damaging the paint. We remove the body panels, taillights, and interior panels as necessary to reach the dent, apply Bondo to fill it and then use Garber Collision Center’s computerized paint-matching system to finish it off.
The bumper is a vital part of your vehicle, designed to protect the structure by absorbing impact forces during an accident. That’s why you should trust the I-CAR Gold Class certified technicians at Garber Collision Center to repair it for you. We’ll repair or replace it using Original Equipment Manufacturer parts, while our computerized paint-matching technology restores its original factory finish.
Whether your vehicle is made of aluminum, steel, or carbon fiber, Garber Collision Center’s expert technicians can restore the fender to its pre-accident condition. Our I-CAR Gold Class certified team repairs the fender by manipulating the material to its original shape and fit. Once the fender is repaired, it’s primed, sanded, and painted using state-of-the-art computerized paint matching, ensuring your vehicle looks as good as new.
No one likes paint chips, scratches, or dings on their car. That’s why the I-CAR Gold Class certified Garber Collision Center provides paint-finishing services to get your vehicle looking new again. Our technicians prep, prime, and paint the affected area using an advanced computerized color-matching system. They finish off with a final buff and polish before sending you on your way with a written lifetime warranty.
Garber Collision Center leads the industry in paintless dent repair. A less invasive alternative to traditional dent removal, paintless dent repair works with the flexibility of the original factory paint to restore the vehicle to like-new condition. During the repair process, the technician will knead or use suction to remove the dent without affecting the paint, making for a quick and inexpensive repair.
Aluminum body repair requires special handling. Aluminum is strong, reactive, and needs extra care when it comes to repairs. Garber Collision Center in Rochester is I-CAR Gold Class Certified in aluminum repairs, providing an isolated repair space and state-of-the-art equipment to ensure the work is performed properly. Your repair also comes with a written lifetime warranty and complimentary vehicle detailing.
If your vehicle’s laminated glass becomes cracked, chipped, or shattered, timely repair is essential to ensure the safety of you and your passengers. As an I-CAR Gold Class certified facility, Garber Collision Center’s technicians are experts in laminated and tempered glass repair. We’re committed to restoring your vehicle’s glass to its original factory specifications by using OEM resins and high-quality tools to ensure proper sealing.
Automotive painting is an art, demanding meticulous care and attention to detail. Whether we’re repairing minor dings and dents or restoring entire sheets to factory specifications, Garber Collision Center’s expert technicians have you covered. Using advanced computerized color-matching software, our techs can prep, prime, paint, and blend to ensure a flawless finish. It’s the gold standard in automotive painting and you’ll only get it at Garber Collision Center.
The windshield consists of two sheets of glass held together by a layer of resin and supports up to 70% of the vehicle’s weight in a rollover accident. Chips and cracks can severely compromise the structural integrity of the windshield, posing a serious safety risk in the event of an accident. As an I-CAR Gold Class certified body shop, Garber Collision Center is dedicated to the safety of you and your passengers. Our technicians can repair or replace your windshield to the standards set by the vehicle manufacturer in no time at all.

Car Detailing

At Garber Collision Center, every vehicle we perform repair work on is detailed inside and out, free of charge. As an I-CAR Gold Class Certified facility, we always go above and beyond to ensure your first ride in your repaired vehicle is as good as the day it rolled off the lot.

Pick Up Your Like-New Vehicle

Once all the agreed-upon work has been completed, our expert team will perform a final inspection and go over the paperwork with you. We’ll walk you through all the repairs we performed and ensure you’re satisfied before completing any necessary documentation and returning your keys to you.

We’ll also go over your vehicle’s written lifetime warranty that covers all the repairs we performed on your vehicle, so you can leave knowing that the repair work was completed to the highest level of quality.

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